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Topic outline

  • About this course

    How do you know if you’re talking to a human or a machine?

    From corporate chatbots to our everyday interactions with Alexa and Siri, conversational interfaces (where a computer can reply to instructions using natural language) have become increasingly commonplace – and hard to spot.

    On this course, you’ll get an introduction to conversational and voice-based interfaces, discovering how they developed and what people working in this field think about them.

    You’ll explore how they can be designed and developed effectively and responsibly, and learn about the skills and design thinking you need to develop a successful conversational interfacelay.

    • Learning outcomes

      What will you achieve?

      By the end of the course, you'll be able to...

      • Describe what conversational interfaces are and how the technology works at a basic level.
      • Summarise the main developments and history of conversational interfaces.
      • Compare different types of conversational interfaces and identify good use cases for the technology.
      • Explain the benefits of using a conversational interface.
      • Identify the skills required to create a good conversational interface.
      • Discuss the ethical considerations around designing conversational interfaces.

      This course is for anyone interested in new technology, with a focus on exploring conversational and voice-based interfaces and how audiences engage with them, whether you’re a student or looking for a career in computer programming.

      • Access this course

        This free course, by the Institute of Coding is on Future Learn.

        Duration: 2 weeks
        Weekly study: 2 hours

        More details and access to the course below:
        https://www.futurelearn.com/courses/introduction-to-conversational-interfaces