Topic outline

  • General

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  • About this course

    Discover useful communication strategies for the workplace

    Whether we communicate from behind a screen or face to face, strong interpersonal skills allow us to share ideas, points of view, expertise, and information effectively.

    On this course, you’ll discover the best communication strategies for effective workplace collaboration, and reflect on your own personal communication style.

    You’ll learn the importance of matching your communication style with your work and project goals and learn how to manage and control challenging conversations.


  • What will you achieve?

    What topics will you cover?

    • Identifying your personal communications style

    • Exploring different communication platforms

    • Exploring your approach to communication

    • Applying your communication style in the workplace

    • Managing challenging conversations with positive outcomes

  • Begin course

    Most FutureLearn courses run multiple times. Every run of a course has a set start date but you can join it and work through it after it starts.

    Find out more about the course and how to begin, via the link below.
    Good luck!

    https://www.futurelearn.com/courses/communication-and-interpersonal-skills-at-work